Service and support

Getting the most out of a vacuum furnace requires keeping it in top working order. SECO/VACUUM offers a variety of maintenance services to keep any vacuum furnace operating efficiently and safely whatever its age or brand. Our maintenance services include:

Emergency maintenance

Prompt response to ensure failed equipment is safely and swiftly restored to peak operation with minimal down-time.

Predictive maintenance (SECO/PREDICTIVE)

Making use of the latest technology, predictive maintenance relies on gathering and analyzing thousands of points of furnace data. An algorithm identifies patterns and trends in the data and uses them to predict potential failures before they occur.

Preventive maintenance

Maintenance demands attention. Better to plan it on a schedule than wait for a breakdown. Let SECO/VACUUM plan your vacuum furnace preventive maintenance around your furnace schedule to avoid surprises and unexpected down time.

Maintenance contracts

Plan ahead with a maintenance contract. SECO/VACUUM maintenance contracts include:

• Locked in rates, Preferred scheduling for Emergency Service, 24/7 Remote Support, 10% Parts Discount

Periodic inspection (current status check)

One-time services performed upon request, periodic inspections, support in commissioning after an outage, verification of settings, adjustment of operating points.

Safety inspections

Inspections of equipment for hazards to health and safety. Procedures based on international FMEA and OSHA standards.

Leak testing, leak detection

SECO/VACUUM will track down and remedy vacuum system leaks or pressure leaks with the latest in leak detection tools.

Efficiency Audit

The aftermarket service team will audit utility consumption and make necessary adjustments for optimal efficiency and minimal consumption of water, gas, electricity, and consumables.

TUS and SAT tests

Support/advice in passing thermal distribution compliance testing or industry standards audits of heat-treating equipment and procedures.